Join UFIRM and discover joy of expanding your business in new potent regions.
Our business services include:
Co-creation/ Sales Partner/ Service Partner/ Marketing PartnerSourcing hub/ Technology Training.
Technology products are essential for sophisticated daily life of each individual, at UFIRM Inc we are committed to Co-Create, Sale, Promote and Service such life quality enhancing products.
•Tele Support- We ensure the customer queries are handled, their complaints are registered, and basic support is provided on phone to minimize customer trouble and call logs.
•Online Support- Maintaining call logs, call reports, complaint register mails, FAQ mails, online service chat services makes services even prompt.
•In-house Support- Depending on the agreement terms we provide wide range of repair schedules.
•On-Site Support- We have moving service men who handle priority customer call on their locations based on the internal service agreement. This flexible reach makes our client’s product more reliable in region.
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Awareness towards social responsibility is very much in our DNA. Small consistent contribution to world is what UFIRM is committed to.
Service Expertise & Training- Our internal customer service support is a team of ITI experts who have corporate work experience of 8-20 years, giving us confidence to deliver professional services. We deliver periodic training in collaboration with our clients so that end customer receives professional and standard treatment.